PILLARRELAY TECHNOLOGIES
From workflow to working software.
Buyer discussion brief | October 17, 2026

CONTACT
Tom Johnson III
tom@homeowner-alliance.com
https://www.pillarrelay.com/

FOCUS
Custom software, workflow automation, systems integration and operational reporting.
Initial project fit: service operations, home-warranty workflows and multi-location teams.

ENGAGEMENT OPTIONS
Workflow diagnostic: current process, baseline, systems inventory and proposed pilot.
Paid working pilot: one bounded workflow, agreed test data and acceptance review.
Phased implementation: milestones, production responsibilities and documented handover.
Managed support: separately agreed hours, response expectations and change process.
Price, timing, capacity and dependencies require a written scope.

PRODUCT EVIDENCE
BidRankPro: deployed owner-built commercial opportunity and company workflow product.
Homeowner Alliance: deployed owner-built homeowner and contractor service platform.
CrewHandoff: private dispatch concept, evaluated separately from a client deployment.
These are portfolio examples, not paid PillarRelay customer references or quantified results.

QUALIFICATION DISCUSSION
1. Who owns the workflow and the buying decision?
2. What is the baseline, work volume and measurable outcome?
3. Which systems, interfaces and permissions are available?
4. What test cases and acceptance criteria will govern the first milestone?
5. Which procurement, insurance and security reviews are mandatory?
6. Which delivery roles, specialist reviews, support terms and account ownership are required?

FOR A PROPOSED ENGAGEMENT
Confirm the contracting entity, scope, delivery capacity, relevant references,
insurance requirements, data handling, support and any required specialist review.
Use public, authorized or redacted examples for initial discussions.