For operations, technology & procurement

Make the decision
reviewable.

Bring your delivery requirements into the conversation early. Agree evidence, responsibilities and acceptance before committing to implementation.

Your accountable contact

Founder-led.
Scope-led delivery.

Tom Johnson III leads the project conversation and brings experience building owner-operated service platforms and workflow tools.

For a proposed engagement, delivery roles, specialist review, capacity and support coverage are confirmed before the work is accepted.

Talk with Tom

Buyer discussion brief

Give your team a useful starting point.

Download a concise capability and qualification brief to share with the people evaluating the project.

PillarRelay capability brief

Company capabilities and review questions. Scope-specific evidence is established during qualification.

Define the evidence

What each project
needs to establish.

Business acceptance

Baseline, measurable outcome, test cases, decision owner and written acceptance criteria.

Technical delivery

System boundaries, permitted data, access roles, integration dependencies, monitoring and recovery responsibilities.

Commercial ownership

Scope, milestones, account and software ownership, change approval, handover and support terms.

Prepare for the first conversation

What can your team
already answer?

Select the items you know. This creates a discussion checklist in your browser.

0 of 6 discussion items identified

Project preparation checklist

Preparation progress only. This does not verify supplier eligibility or project readiness.

One workflow is a good place to start.

Bring us the part
that slows you down.

We’ll help define the problem, the next step and what success should look like.

Build your project brief